We are constantly working towards
the highest level of compliance possible.

Quality Control (ISO9001:2015).

ISO 9001 is designed to help organisations ensure they meet the needs and expectations of both customers and other interested parties, based on internationally recognised quality management principles set out by the International Standards Organisation (ISO).

Brighten Services Australia has achieved this certification based on a robust management system and a ‘process approach’.  We have been assessed based on seven principles that international experts agree at the heart of operational excellence:

  • Customer focus
  • Leadership
  • Engagement of people
  • Process Approach
  • Improvement
  • Evidence-based decision making
  • Relationship management

Occupational Health & Safety (ISO45001:2018).

ISO 45001 enables Brighten Services Australia to manage and improve health & safety risks and performance. It ensures we have a management system in place to reduce health & safety risks within the workplace – protecting workers from potential harm and increasing profitability at the same time. Other benefits of ISO 45001 include:

  • Reduced overall costs of incidents.
  • Reduced risk in downtime and the costs of disruption to operations.
  • Reduced cost of insurance premiums.
  • Reduced absences and employee turnover rate.
  • Improved ability to respond to legal and compliance requirements.
  • Recognition for achieving an international benchmark.

Environmental Control (ISO14001:2018).

ISO 14001 is the standard that covers the design and implementation of an EMS. This framework is designed to measure and improve the way natural resources are used and disposed of by an organisation. In the cleaning industry, the business benefits are very clear – greater resource efficiency and waste management means lower costs.

Our environmental management system address the delicate balance between maintaining profitability and reducing environmental impact, and include:

  • Streamlining environmental processes, reducing waste and the carbon footprint of your business
  • Reducing tax, energy and insurance bills, lowering operating costs
  • Reducing the risk of prosecution due to environmental breaches or failure to comply with the law and the associated bad PR
  • Providing your business with the credentials to satisfy growing market demand and open up global business opportunities with a recognised mark of environmental efficiency
  • Giving clients and those in your supply chain absolute confidence that your business will add value and support them in their own environmental policies.

Staff is a core part of our business,
their health and safety is our priority.

CM3 certified.

Facility owners, managers and employers are confronted with an ever-broadening range of obligations relating to the management and operation of property.

Compliance with Work Health and Safety (WHS) legislation is crucial in the mitigation of potential risks that can pose harm to people and property, and protection of financial assets.

Authorised labour hiring services.

Under the Labour Hire Licensing Act 2018 (LHL Act), all labour hire providers must be licensed.

To operate legally in Victoria from 30 October 2019,  Pursuant to section 24 of the Labour Hire Licensing Act 2018 (Act) BRIGHTEN SERVICES (AUSTRALIA) PTY. LTD., ABN: 51 163 846 811 / ACN: 163 846 811 trading as Brighten Services Australia Pty Ltd (Licence Holder) is authorised to provide labour hire services subject to compliance with the Act and regulations made under the Act.

We have appropriate policies in place to ensure our quality of service, committment to minimal environmental impact and health and safety is at the highest standard. View our Policy Statements

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